Rinawati, Herrukmi Septa. “Analisis Efektivitas SKPD PEMKAB Malang Berbasis Balanced Scorecard”. Cakrawala 7, no. 1 (December 25, 2012): 47–54. Accessed May 13, 2026. http://cakrawalajournal.org/index.php/cakrawala/article/view/176.